Privacy Policy
Last updated: 8/4/2025
Introduction
VetMed Tracker ("we," "our," or "the Service") is committed to protecting your privacy and the privacy of your pets' health information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our medication tracking application.
Information We Collect
Personal Information
When you create an account, we collect:
- Email address
- Name (optional)
- Profile picture (optional)
- Authentication data from OAuth providers
Pet Health Information
To provide our services, we collect:
- Pet names, species, and basic information
- Medication names, dosages, and schedules
- Administration records and timestamps
- Veterinary notes (if provided)
- Inventory tracking data
Usage Information
We automatically collect:
- Device information (type, operating system)
- Browser type and version
- IP address (anonymized)
- Usage patterns and feature interactions
- Error logs and performance data
How We Use Your Information
We use the collected information to:
- Provide and maintain the medication tracking service
- Send medication reminders and notifications
- Enable multi-household and caregiver features
- Improve our service and develop new features
- Provide customer support
- Ensure platform security and prevent fraud
- Comply with legal obligations
Data Storage and Security
We implement industry-standard security measures to protect your data:
- Encryption in transit (TLS/SSL) and at rest
- Secure authentication through trusted OAuth providers
- Regular security audits and updates
- Access controls and employee training
- Secure cloud infrastructure with regular backups
Your data is stored on secure servers in [specify region]. We retain your data for as long as your account is active or as needed to provide services.
Data Sharing and Disclosure
We do not sell your personal information. We may share data:
- With your consent: When you explicitly authorize sharing
- Within households: With other authorized caregivers in your household
- Service providers: With trusted partners who help operate our service
- Legal requirements: When required by law or to protect rights
- Business transfers: In case of merger, acquisition, or sale
Your Rights and Choices
You have the right to:
- Access: Request a copy of your personal data
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your account and data
- Portability: Export your data in a machine-readable format
- Opt-out: Unsubscribe from marketing communications
- Restriction: Limit how we process your data
To exercise these rights, contact us at privacy@vetmedtracker.com
Children's Privacy
VetMed Tracker is not intended for children under 13. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
International Data Transfers
If you access our Service from outside [your country], your information may be transferred to and processed in [your country]. By using our Service, you consent to these transfers.
Third-Party Services
Our Service integrates with:
- Clerk: For authentication services
- Analytics providers: To understand usage patterns
- Cloud infrastructure: For data storage and processing
These services have their own privacy policies, and we encourage you to review them.
Cookies and Tracking
We use cookies and similar technologies as described in our Cookie Policy. You can manage cookie preferences through your browser settings.
Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of material changes by email or through the Service. Your continued use after changes constitutes acceptance of the updated policy.
Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
- Email: privacy@vetmedtracker.com
- Address: [Your Company Address]
- Data Protection Officer: [Name/Contact if applicable]